Privacy Policy

Privacy Practices Related to Customer Data  Effective November 2024

At Level Up Studio Suites, we understand your information is important and are completely committed to the protection of any personal information provided to us. This Privacy Policy outlines our privacy practices that apply when you use any of our websites, mobile applications, or any other platforms (i.e., Facebook, Instagram, LinkedIn, etc.) that link or refer to Level Up Studio Suites or any Level Up Studio Suites franchise location.

What Information is Collected?

We may collect personal information from customers or suite owners of Level Up Studio Suites—both corporate-owned and franchise locations—through our websites, app, or social media pages. This information is voluntarily provided and may include, but is not limited to:

Name, address, telephone number, e-mail address, industry, or other personal identifiers
Payment details such as credit card number, expiration date, and security code for processing transactions
Device usage data, unique identifiers, operating system versions, and access settings

How is Personal Information Used?

We collect this information to conduct business and provide services, including but not limited to:

Sending or initiating direct marketing programs
Contacting customers when necessary
Learning more about our customers and tenants
Analyzing website or app usage to enhance functionality and services.

SMS Consent Communication

Phone numbers collected for SMS communication will not be shared with third parties or affiliates for marketing purposes.

Types of SMS Communications By consenting to receive SMS messages from Level Up Studio Suites, you may receive communications such as:

Appointment reminders
Follow-up messages
Billing inquiries

Example:  “Billing and inquiring, this is a friendly reminder of your upcoming appointment at Level Up Studio Suites on [Date] at [Time]. Reply STOP to opt out at any time.”

Message Frequency  Message frequency may vary depending on the communication type. For example, you may receive up to 2 SMS messages per week related to appointments or account status.

Potential Fees  Standard message and data rates may apply. Carrier-specific fees may also apply based on message volume and location (domestic or international).

Opt-In Method  You may opt in to receive SMS messages from Level Up Studio Suites:

Submitting an online form
Providing consent during account creation or service engagement

Opt-Out Method  You may opt out of SMS messages at any time by replying STOP to any received message. To opt back in, reply START.

Standard Messaging Disclosures

Messaging frequency may vary
Message and data rates may apply
Text STOP to opt out, HELP for assistance
Visit https://levelupstudiosuites.com for our Privacy Policy
Visit https://levelupstudiosuites.com for our Terms of Service

Third-Party Websites

This policy does not apply to non-affiliated websites linked from our platforms. We are not responsible for their practices or content. However, microsites operated under Level Up Studio Suites are covered by this Privacy Policy.

Consent and Control

Level Up Studio Suites will not use or share your information beyond the purposes stated above without your consent. We support customer choice and provide the following options:

Request removal of personal contact info from our marketing lists (email, SMS, direct mail)
Limit the amount of personal information shared
Withdraw consent by contacting us

To withdraw consent or make changes to your preferences:

Changes to Our Privacy Policy

We may modify this Privacy Policy from time to time. Updates will be posted on our website and become effective upon posting.

Contact Information

Level Up Studio Suites
1750 Alma Rd, Suite 108 Richardson, Tx 75080
Email: Levelupstudiosuites@gmail.com